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Business Communication

As technology and social media platforms continue to transform the way that people and organisations communicate, IIR delivers the latest information on the most pertinent marketing and communication trends and innovations and their impact on the marketing/communication professional’s role.

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Business Communication Skills

Do you sometimes find it challenging to relate to people who are very different from you? Do you experience frustration in trying to get results from subordinates and peers? Do you sometimes feel misunderstood when you are trying to get a verbal or written message through to colleagues? Do you find it tough to communicate bad news to people? In a company-wide study involving more than 100 top performing organisations, spoken and written communication skills emerged as the two most important competencies valued by employers.
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Presentation Skills

Learners will learn to become aware of their audiences and purposes for communication. They will be able to adapt their style and language register to the requirements of different situations. They will learn to listen and speak confidently
in both formal and familiar settings. They will be able to articulate their purposes and reasons for the adoption of a particular register and style in any situation. They will learn ways to identify the assumptions and inferences implicit in what people say and how they say it.
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Report Writing

This programme teaches trainers to facilitate in an outcomes based manner. Teaches them to plan and prepare for facilitation by understanding how adults learn, to analyse learner’s training needs and to identify and overcome learning barriers. Trainers are also taught to use various facilitation methodologies to ensure outcomes based learning takes place. Once the Trainers are prepared, they are then taught and coached to facilitate.